With all the buzz about e-commerce, brick-and-mortar stores may seem less essential. This couldn't be further from the truth. In a guest post "15 Retail Customer Retention Tactics for Brick-and-Mortar" on the ShopKeep blog, Wagepoint's Leena Thampan shows how important brick-and-mortar still is to retail businesses and how to make the most out of every customer interaction.
About the Author
Leena worked for some of the big guns in the media industry before deciding her true calling was to be the ultimate curator of our brand - this is our version of the story, of course. She spends her days cooking culinary masterpieces from all over the world. And if you are not really careful, she might just offer it to you.Follow on Google Plus Follow on Twitter More Content by Leena Thampan